Download this FREE white paper to learn more about:
  • Most productive sourcing strategies in 2009
  • Hiring projections going into 2010
  • Average wages for contact center employees in 2009
  • Top reasons for employee turnover in 2009
  • Average cost and rate of employee attrition
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Five Things You Should Know About Contact Center Recruitment and Compensation
Discover what your peers think about 5 key contact center hiring topics. This short research report is based on FurstPerson's 2009 Contact Center Recruitment and Compensation Survey.