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Hosted by the Contact Center Network Group (CCNG) and designed exclusively for contact center executives and directors, the Contact Center Executive Summit is arguably the one conference this year that you simply can't afford to miss. You'll benefit from:

• 1.5 days of rich end-user case studies delivered by executives of industry-leading organizations. Learn their successes, challenges, key current initiatives and future vision.
• A wealth of valuable, real-world advice on profitably improving customer experience, optimizing operational performance, increasing employee retention, successfully deploying remote agents, harnessing the power of social media, and much more.
• A network of accomplished leaders from over 50 companies to share proven strategies, innovative best practices and practical advice with.

As a Diamond sponsor of this highly anticipated event, we have received a few special discounted guest passes. We invite you to register with our promo code FURSTPERSONES by April 30th, 2012 to save $300 and attend the Contact Center Executive Summit for only $699.

Please contact Michelle Porterfield with CCNG at 1-817-677-3919 or email her with any questions. We look forward to seeing you there!

Best regards,

FurstPerson Executive Team

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